Industry News

Electronic Travel Authority toolkit

From 1 October 2019, many visitors coming to New Zealand must request and pay for an NZeTA (New Zealand Electronic Travel Authority) before they travel. Airlines, cruiselines, travel agents and other organisations in the tourism industry should tell their customers about this change.

The primary purpose of introducing the NZeTA is to improve border security and prevent anyone who may pose a potential security risk from entering New Zealand.

Learn more about the NZeTA and who needs one.

Communicating with your customers

Immigration NZ have prepared a toolkit which includes content you can drop into your customer communications, so travellers who are affected by the NZeTA are made aware of the new requirement. Telling your customers about the NZeTA will help minimise confusion and disruption when they travel to New Zealand from 1 October 2019.

See the new toolkit here.