TIA's response to COVID-19
Looking for support and advice? Go to our COVID-19 support page instead.
The thoughts of all of us at TIA are with our members in this extremely challenging time. TIA is here to support you and the wider industry through this event. Our latest actions are below.
See TIA's policy positions on COVID-19.
Jump to:
COVID-19 Tourism Advisory Group (C19-TAG)
COVID-19 Tourism Panel
Domestic Tourism Marketing Group
Member survey
Hotel Sentiment Survey
Webinar series
Insight
Industry voice
Further actions
Questions and issues
COVID-19 Tourism Advisory Group (C19-TAG)
The COVID-19 Tourism Advisory Group (C19-TAG) was formed at TIA's suggestion to bring together the tourism private sector and government officials.
The group will provide a regular flow of advice and information on the state of the tourism industry to the highest levels of Government.
Government agencies represented on C19-TAG include the Ministry of Business, Innovation & Employment, Tourism New Zealand, Immigration New Zealand, Ministry of Health, Ministry of Foreign Affairs & Trade, Ministry of Transport and the Department of Prime Minister & Cabinet.
In addition to TIA, tourism organisations include Tourism Export Council, Regional Tourism New Zealand, and Auckland, Christchurch and Wellington Airports.
TIA Chief Executive Chris Roberts is a member of the C19-TAG sub-group working on recovery plans. The TIA Board has also formed a COVID-19 sub-committee.
COVID-19 Tourism Panel
TIA established a COVID-19 Tourism Panel to assist in informing and advising the industry response to the outbreak. The Panel consists of senior industry executives from tourism businesses and sector associations.
Any queries on the Panel can be directed to TIA Advocacy Manager Steve Hanrahan.
Domestic Tourism Marketing Group
TIA has convened a group of experienced tourism marketers to provide input into Tourism New Zealand’s domestic tourism campaign.
The purpose of the group is to inform, challenge, and improve Tourism New Zealand’s domestic marketing campaign to ensure Kiwis participate in New Zealand’s tourism economy and that the campaign has strong links to commercial outcomes.
The group includes:
|
Organisation |
First |
Last |
|
KiwiRail |
Ah-Leen |
Rayner |
|
Ngai Tahu |
Kirsty |
Philips |
|
Redwoods Treewalk |
Bruce |
Thomasen |
|
Te Puia |
Tim |
Cossar |
|
Waitangi Treaty Grounds |
Nineke |
Metz |
|
Wayfare |
Mat |
Woods |
|
Akaroa Dolphins |
Julia |
Waghorn |
|
MDA Experiences |
Tak |
Mutu |
|
YHA |
Brian |
Westwood |
|
Holiday Parks NZ |
Fergus |
Brown |
|
Sudima Hotels & Resorts Head Office |
Dzin |
Alexzander |
|
MCK |
Brendan |
Davis |
|
Skycity |
Caroline |
Ah Chong-Douglas |
|
Pan Pacific Travel |
Matt |
Brady |
|
Tourism Industry Aotearoa (TIA) |
Lynn |
Robinson |
|
Air New Zealand |
Jenny |
Simpson |
|
Entrada Travel Group |
Simon |
Payne |
|
thl |
Ollie |
Farnsworth |
|
N/A |
Michelle |
Villamin |
|
NZ Cycle Trail |
Janet |
Purdy |
Member survey
TIA’s many conversations with industry are providing a good sense of the challenges faced and the actions of industry in response. We have added to these understandings by running an industry-wide survey to provide a sound quantitative understanding of where the industry is placed and what it is doing. The responses to the survey will strengthen our ability to respond, and to advocate for the best actions by Government.
View our second survey report.
Hotel Sentiment Survey
In partnership with Horwath HTL, TIA has undertaken a New Zealand Hotel Market Sentiment Survey to examine how the COVID-19 pandemic is affecting hoteliers’ outlook for the New Zealand hotel market in general and their hotel in particular. 115 hoteliers responded to the survey which was carried out between 30 April and 5 May 2020.
Webinar series
TIA is hosting a series of webinars to help support the industry through COVID-19 issues. We would really value your input into the content of upcoming sessions as we develop ways to offer practical help.
If you are struggling with a particular issue right now, please email info@tia.org.nz so that we can seek expert advice on your behalf.
Find our upcoming and past webinars here.
Insight
Having data to track industry progress is always important, but the traditional data sets have not proven useful in this rapidly changing COVID-19 period. We have been working with the Ministry of Business, Innovation and Employment to bring forward more current data and forward indicator information. We will be interpreting this body of data to paint a picture of the most recent state of the industry and its near-term outlook.
Industry voice
Media
TIA has been speaking to the media multiple times a day to express the needs and concerns of the industry.
Questions and issues
Please keep sending through your questions and specific issues to info@tia.org.nz, and we will do our best to get the answers and advice from the authorities.
